Information you choose to provide
Trial requests collect your name, email, phone, country, device, player preference and viewing selection. Contact requests collect your name, email, subject and message. Portal setups may require a device MAC address. These details let us review access and respond to you.
Operational and security information
The service may process request timestamps, IP addresses, security challenge results and technical logs to protect forms, diagnose failures and prevent abuse. We use database, hosting and security providers to operate these functions. Payment details are handled in the checkout flow; do not send them through support forms.
Use, access and retention
Information is used to handle the requested service, support and security. Access is limited to relevant operators and service providers. Records are kept as needed for those purposes and applicable obligations; contact us to ask about access, correction or deletion of your details.
Direct contact and your choices
Email and WhatsApp links load when you request them. Opening an external contact service subjects your interaction to that service’s own privacy practices. Use the contact form if you prefer to keep the enquiry in the website support flow.